Shipping Policy

Before You Order

Many of our products are built to order, and stock levels and lead times vary. If you have any questions about stock availability or lead time, please contact us at sales@ionemoto.com before placing your order. Please note that orders cancelled due to lead time are subject to a cancellation fee (see our Refunds & Returns Policy).

Order Processing & Production

All orders are processed at the time they are placed. Because most products are built to order, production times vary. Please contact us for a specific lead-time estimate before ordering.

Shipping Methods

• Bodywork: Shipped via FedEx Ground.
• Smaller items: Shipped via FedEx Express.

Expedited Shipping

If you require faster delivery on a bodywork order, please email sales@ionemoto.com. Additional shipping charges may apply for upgraded service.

Damaged Shipments

If your order arrives damaged, please refer to our Refunds & Returns Policy for instructions.

Contact Us

For questions about shipping, stock, or lead times, please email sales@ionemoto.com.